Form calculation not working

  • tsra
    Asked on April 9, 2019 at 9:40 PM

    Please see why my form calculation is not working it should be a simple  AxB+C+D

  • David JotForm Support Manager
    Replied on April 10, 2019 at 12:06 AM

    It seems like the form(90485760776167) labeled as "2019 Roll School" is the last form that you have edited, which is currently disabled.

    I have cloned it, and check the calculation that you have set up, and it works fine:

    1554869128calculation Screenshot 10

    Let us know if you have more questions.

  • tsra
    Replied on April 10, 2019 at 10:19 AM

    It is not working for me still if one person signs up for one day then it should register as $15.  If one person signs up for 3 days it should register as $35

    2 people 1 day should be 30 and so forth

    near the top of the page it asks you how many people are you registering and for how many days, that is not working in the calculation.  

     

    Please I need help asap can you call me or something? 615-946-1824

  • David JotForm Support Manager
    Replied on April 10, 2019 at 11:35 AM

    That field:

    1554910471field Screenshot 10

    Is not contemplated in the calculation:

    1554910501notcontemplated Screenshot 21

    That's why it is not adding up. You need to put in in the calculation.

    Let us know if you need more help.

  • tsra
    Replied on April 11, 2019 at 10:14 AM

    on my side it is and it's still not working 1554992045Screenshot 2019 04 11 09 Screenshot 10How many students * Are you attending 1 day or 3 + would you like to become a member + How much would you like to donate.

    Feel free to enable the form for a few minutes to see what I'm seeing. 

     

     
  • tsra
    Replied on April 11, 2019 at 10:16 AM
  • Richie JotForm Support
    Replied on April 11, 2019 at 12:40 PM

    I have checked your form calculation and it seems to be correct.

    Tested a cloned version of your form and the calculation seems to be working at my end.

    Number of students(2)+Yes(25)+donation of 2=29.

    Form calculation not working Image 1 Screenshot 20

    Can you please test your form in another browser and let us know if the issue still remains.

  • tsra
    Replied on April 11, 2019 at 12:50 PM

    That is not the equation I need.    Number of students X number of days attending + membership + donation. 


    if two students sign up for one day a piece the total should already be $30


    Need help fast

  • Ashwin JotForm Support
    Replied on April 11, 2019 at 2:10 PM

    I have cloned your form and fixed the calculation issue. Please take a look at the following cloned form and see if it works as expected: https://form.jotform.com/91005739597971 

    Feel free to clone this form for a closer look at the formula added in form calculation widget. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.