Incomplete Submissions

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    susieandme
    Asked on April 09, 2019 at 11:21 PM

    I have a form all set up and at the end, the user pays through PayPal. The payment is completed in PayPal and I receive it.  But the form is sent into the incomplete folder.  So I am not seeing when people order or anything.  Why is this happening?!

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    BJoanna
    Answered on April 10, 2019 at 02:17 AM

    Most likely IPN is disabled on your PayPal account. Please enable it to see if that will resolve your issue. 

    How to Enable IPN on your Paypal Account