All data is not showing on PDF

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    brsadvise
    Asked on April 10, 2019 at 12:04 AM

    A section of the data entered on the form submitted is not showing in the download file I see it on the screen, but when download it does not appear in PDF. 


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    BJoanna
    Answered on April 10, 2019 at 03:47 AM

    I found that submission and I was able to replicate the issue. I also made a few test submissions using the text that was entered inside of the Written Comments Themes field and I was able to replicate the issue. However, I was not able to replicate it on my cloned form. 

    1554882313pdf1.PNG

    Please create a New PDF Document to see if that will resolve the issue. 

    1554882401pdf2.PNG