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ChiaGAsked on April 10, 2019 at 2:32 AM
Hi there, I have read the answer to this under your FAQ, and I tried it, but it’s not working for me. What am I doing wrong? Do I need a code or something? I put the link to my form on my website, but it’s not possible to click on it. I’m missing something. I hope you can help. Thank you.
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Victoria_KReplied on April 10, 2019 at 6:26 AM
Hello,
We will be glad to assist you on this. Would it be possible for you to share a link where we can check the issue?
We will wait for your reply.
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ChiaGReplied on April 10, 2019 at 7:30 AM
Hello Victoria,So I do like this in order to publish the form and copy the link, and then I put the link on the contact page of my website, but nothing happens when people clicks on it. I’m sure I’m missing something, I just don’t know what. Thank you. Chiara---- On Wed, 10 Apr 2019 12:26:12 +0200 noreply@jotform.com wrote ----
div.zm_1970976034033072003_parse_3356547773197024043 p img { width: 100% }
A new response has been received:
Answered by
Victoria_K
Hello,
We will be glad to assist you on this. Would it be possible for you to share
a link where we can check the issue?
We will wait for your reply.
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David JotForm Support ManagerReplied on April 10, 2019 at 10:46 AM
Could you please share the URL of your site where the form link is displayed? Please note that you could also embed the form in your website, example: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page
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ChiaGReplied on April 10, 2019 at 11:43 AM
The url is this, and the link to the booking form is right under the photos.https://www.lillebandit.com/contact---- On Wed, 10 Apr 2019 16:46:26 +0200 JotForm wrote ----
div.zm_-7597241157350185286_parse_2158903543683495432 p img { width: 100% }
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Answered by
BDAVID
Could you please share the URL of your site where
the form link is displayed? Please note that you could also embed the form in
your website, example: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page
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Victoria_KReplied on April 10, 2019 at 12:58 PM
It seems that link is added like text, so it is not clickable. I can suggest to try one of embed codes, for example lightbox:
Which-Form-Embed-Code-Should-I-Use
If you would like to add a link only, please try adding this code, it should display a clickable link:
<a target="_blank" href="https://form.jotformeu.com/90991550751361">https://form.jotformeu.com/90991550751361</a>
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ChiaGReplied on April 11, 2019 at 4:06 AM
Ok, I did what you said to create a lightbox, so I’m here now (see the screenshot), but what do I do now with that code, where do I put it?---- On Wed, 10 Apr 2019 18:58:57 +0200 JotForm wrote ----
div.zm_6243242922443738377_parse_4054776254564567465 p img { width: 100% }
A new response has been received:
Answered by
Victoria_K
It seems that link is added like text, so it is
not clickable. I can suggest to try one of embed codes, for example
lightbox:
How-to-Create-a-Lightbox-Form
Which-Form-Embed-Code-Should-I-Use
If you would like to add a link only, please try adding this code, it should
display a clickable link:
href="https://form.jotformeu.com/90991550751361">https://form.jotformeu.com/90991550751361
View this thread on browser »
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Victoria_KReplied on April 11, 2019 at 6:14 AM
Unfortunately, we have have not received the screenshot you sent. Please post any screenshot following this guide: How-to-Post-Screenshots-to-Our-Support-Forum
In general, after you copied the code, you can paste it anywhere on your web site. What is platform is your web site built on?
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ChiaGReplied on April 11, 2019 at 6:43 AM
The screenshot is there. And here’s it again---- On Thu, 11 Apr 2019 09:49:05 +0200 Kia wrote ----Ok, I did what you said to create a lightbox, so I’m here now (see the screenshot), but what do I do now with that code, where do I put it?---- On Wed, 10 Apr 2019 18:58:57 +0200 JotForm wrote ----
div.zm_6243242922443738377_parse_4054776254564567465 p img { width: 100% }
A new response has been received:
Answered by
Victoria_K
It seems that link is added like text, so it is
not clickable. I can suggest to try one of embed codes, for example
lightbox:
How-to-Create-a-Lightbox-Form
Which-Form-Embed-Code-Should-I-Use
If you would like to add a link only, please try adding this code, it should
display a clickable link:
href="https://form.jotformeu.com/90991550751361">https://form.jotformeu.com/90991550751361
View this thread on browser »
Unsubscribe Thread
1554915537
... -
Victoria_KReplied on April 11, 2019 at 8:00 AM
It seems that you are replying via email. We can not receive screenshots via email reply, just texts. Please open this link to post a screenshot: www.jotform.com/answers/1788264
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BJoannaReplied on April 12, 2019 at 5:12 AM
You need to copy the Lightbox embed code and embed it to your webpage.
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ChiaGReplied on April 12, 2019 at 5:43 AM
Thank you. But if I knew how to do that, I would have done it already. Never mind, I will just forget about Jotform and keep using my own system as I’ve done so far. ---- On Fri, 12 Apr 2019 11:12:27 +0200 JotForm wrote ----
div.zm_4161498661961025492_parse_-4033523011571217933 p img { width: 100% }
A new response has been received:
Answered by
BJoanna
You need to copy the Lightbox embed code and
embed it to your webpage.
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BJoannaReplied on April 12, 2019 at 10:52 AM
Please tell us on which platform is your website built on?
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ChiaGReplied on May 20, 2019 at 10:43 AM
Format.com---- On Fri, 12 Apr 2019 16:52:51 +0200 JotForm wrote ----
div.zm_-4588238254939323983_parse_7380817408523748772 p img { width: 100% }
A new response has been received:
Answered by
BJoanna
Please tell us on which platform is your website
built on?
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David JotForm Support ManagerReplied on May 20, 2019 at 11:08 AM
You can contact Format.com support in order to ask how to embed codes in their site: https://help.format.com/custom-pages/adding-html-embeds
You could try embedding the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code