I uploaded a fillable pdf it still says import failed!

  • Skymac
    Asked on April 10, 2019 at 3:22 AM

    This didn't work. I uploaded a fillable pdf it still says import failed!

  • AndrewHag
    Replied on April 10, 2019 at 6:54 AM

    Are you trying to import a FormsCentral Fillable PDF form? Please note that this tool is meant for FormsCentral only: https://www.jotform.com/adobe-formscentral-alternative/

    If that fillable PDF is a FormsCentral form, then follow this guide: https://www.jotform.com/help/340-How-to-Import-Adobe-FormsCentral-PDF-Forms-to-JotForm

    If it is not from FormsCentral, then it won't work. Let us know if you have more questions.

  • itmgrcfhh
    Replied on May 2, 2019 at 6:40 PM

    If this is the correct answer and its only for forms created with FormsCentral, I think this needs to be more clearly stated.

  • Kevin Support Team Lead
    Replied on May 2, 2019 at 10:20 PM

    The import should work with any PDF with fillable fields such as text boxes, drop downs and the like. 

    Make sure your PDF document has fillable sections and let us know if the issue persists.