compte inaccessible

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    Asked on April 10, 2019 at 03:46 AM

    bonjour alors que j'étais en train de modifier un formulaire tout c'est coupé et depuis je ne peux plus accéder à mon compte : j'étais signée avec mon authentification google et maintenant lorsque je veux me reconnecter avec mon compte Google c'est refusé.

    que puis-je faire pour me signer à nouveau et retrouver mes formulaires ?


    Françoise Soucarros

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    Answered on April 10, 2019 at 03:47 AM
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    Answered on April 10, 2019 at 08:06 AM

    The account/username framboise33  was autosuspended by the Phishing detector due to suspected phishing form on the account.

    The form violates the Terms of Use.

    I have forwarded this thread to our Form Reviewers team to provide you assistance.

    You will be notified on this thread for updates on the status.

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    Answered on April 10, 2019 at 09:38 AM

    The form was found on your account as suspicious of phishing activity because you're collecting user credentials.


    Gathering this type of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "Mot de passe" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    We’ve removed the offending field on your form and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.