JotForm Sheets -> CSV file: When a new column is added in the "Multiple Select" format, the name of the selected entry is not displayed correctly.

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    ivy
    Asked on April 10, 2019 at 05:24 AM

    Based on the user's feedback, I've cloned the user's form and checked the issue on my end. Since the related column does not exist in the user's form, I suppose that the user created this column using the "Add New Column" feature.

    I followed these steps: 

    1. Add a new Column in the "Multiple Select" format.

    2. Download submissions as CSV format.

    Please check the following screencast:

    1554888160testmultiple.gif

    When a new column is added in the "Multiple Select" format, the name of the selected entry/entries are not displayed correctly in the downloaded CSV file.

    RESULT:

    The selected entry is shown as "{bi2qubq76t7} instead "test1".