What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Help Make My Send Message work

    Asked by cash2link on February 13, 2013 at 05:14 AM

    This is not working out (http://form.jotformpro.com/form/30430530659954?)

     

    The message section is asking me to put correct email address. It should be only for message. I sent a testing email to my self and couldnt see anything..please help me fix this nce and for all..It's not sending message. please help me make it to send out messages. You can do the validation for me

    I went to "Notification" Reply To and Recepient settings to edit and change my sender and reply to adress..I couldnt see anything there..i couldn't see my email address edddymac18@yahoo.com and the reply to email and admin@cash2link.com as my sender address.

     

    Please help me fic these matter.

  • Profile Image

    Answered by jefreylandicho on February 13, 2013 at 06:53 AM

     

    I have checked your form notification and it seems you have not set any recepient email address in the sender Name and Email Address.

    You can try setting it up the Sender Name  and Sender Email like the image below. If you need to send a notification to eddymac18@yahoo.com, you will need to create another notification.

    If the problem still persist, please let me know. 

  • Profile Image

    Answered by cash2link on February 14, 2013 at 09:24 AM
    Like I said,
    I can not see how to edit the Sender name and sender email address. It
    cant be edited. I cant edit anything to put my information. Please, let me
    know how to set it.. Where to go to make the settings.
  • Profile Image
    JotForm Support

    Answered by liyam on February 14, 2013 at 11:29 AM

    Hello cash2link.  I noticed that the form has been deleted.  Is there another form you're currently working on?

    Anyhow, you can follow this user guide on how to edit your notification settings on your form.

    Please do take note that for email notifications, you can only select from the dropdown field.    If what you want is to make an email alert that submits the email to the one who filled up the form, then what you need is an autoresponder.  Here is a user guide on how to create autoresponder email alerts.

    Thanks.