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2screationsllcAsked on April 10, 2019 at 11:32 AM
My PayPal Pro isn't working on my form. Customers are allow to move past the page and not able to submit payment information and successful submit. I put in all the necessary information to link.
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denis_calin Jotform SupportReplied on April 10, 2019 at 1:10 PM
Hi @2screationsllc!
The most likely cause for the PCI :: Security error message is that your API credentials were entered incorrectly. I have cloned your form and can see that you are using regular PayPal integration, instead of the PayPal Pro.
If you have a PayPal Pro account, please use the PayPal Pro integration and enter your API credentials:
Please let me know if you have any other questions. Thank you and have a great day!
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2screationsllcReplied on April 10, 2019 at 1:43 PMThank you for your response. I changed to regular PayPal due tge Pro not
working I even copied and paste the information from PayPal still a no go.
Best Regards,
Amanda Abernathy
Owner/Operator
2 Sweet Creations LLC
(908)468-9925
2SCreationsllc@gmail.com
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MikeReplied on April 10, 2019 at 3:06 PM
I have tried to submit a test entry and I was redirected to the PayPal checkout page.
The integration seems to be working properly.
Please let us know if you need any further assistance.