PayPal Pro Payments on form

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    Asked on April 10, 2019 at 11:32 AM

    My PayPal Pro isn't working on my form. Customers are allow to move past the page and not able to submit payment information and successful submit. I put in all the necessary information to link.

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    Answered on April 10, 2019 at 01:10 PM

    Hi @2screationsllc!

    The most likely cause for the PCI :: Security error message is that your API credentials were entered incorrectly. I have cloned your form and can see that you are using regular PayPal integration, instead of the PayPal Pro.

    1554916027Screen Shot 2019-04-10 at 10.0

    If you have a PayPal Pro account, please use the PayPal Pro integration and enter your API credentials:

    1554916177Screen Shot 2019-04-10 at 10.0

    Please let me know if you have any other questions. Thank you and have a great day!

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    Answered on April 10, 2019 at 01:43 PM
    Thank you for your response. I changed to regular PayPal due tge Pro not
    working I even copied and paste the information from PayPal still a no go.
    Best Regards,
    Amanda Abernathy
    2 Sweet Creations LLC
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    Answered on April 10, 2019 at 03:06 PM

    I have tried to submit a test entry and I was redirected to the PayPal checkout page.

    The integration seems to be working properly.

    Please let us know if you need any further assistance.