How to Edit Submissions?

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    XavierCollegePrep
    Asked on April 10, 2019 at 12:27 PM

    Is there a way that once a form has been submitted we can update the record in the back end?  For example, if they selected choice one on the form and then submitted the form, is there a way I can change the selection in the back end?

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    david
    Answered on April 10, 2019 at 01:47 PM

    Submissions can be edited via the form submission view:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Here is more information regarding how to edit a submission:

    https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms

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    XavierCollegePrep
    Answered on April 10, 2019 at 02:43 PM
    It doesn’t let me edit it, it requires the credit card information again.
    Am I doing something wrong?
    Thank you for your help,
    Xavier Social Media
    socialmedia@xavierprep.org
    ...
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    Nick_So
    Answered on April 10, 2019 at 04:30 PM

    Can you please provide us the exact steps that you follow to set this up? When do you get the message to enter these details? A screenshot would also help.

    Here is a guide that will guide you to add screenshot to this thread: How-to-Post-Screenshots-to-Our-Support-Forum