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XavierCollegePrepAsked on April 10, 2019 at 12:27 PM
Is there a way that once a form has been submitted we can update the record in the back end? For example, if they selected choice one on the form and then submitted the form, is there a way I can change the selection in the back end?
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David JotForm SupportReplied on April 10, 2019 at 1:47 PM
Submissions can be edited via the form submission view:
https://www.jotform.com/help/269-How-to-View-Form-Submissions
Here is more information regarding how to edit a submission:
https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms
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XavierCollegePrepReplied on April 10, 2019 at 2:43 PMIt doesn’t let me edit it, it requires the credit card information again.
Am I doing something wrong?
Thank you for your help,
Xavier Social Media
socialmedia@xavierprep.org
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Nick_SoReplied on April 10, 2019 at 4:30 PM
Can you please provide us the exact steps that you follow to set this up? When do you get the message to enter these details? A screenshot would also help.
Here is a guide that will guide you to add screenshot to this thread: How-to-Post-Screenshots-to-Our-Support-Forum