How to Edit Submissions?

  • Profile Image
    Asked on April 10, 2019 at 12:27 PM

    Is there a way that once a form has been submitted we can update the record in the back end?  For example, if they selected choice one on the form and then submitted the form, is there a way I can change the selection in the back end?

  • Profile Image
    Answered on April 10, 2019 at 01:47 PM

    Submissions can be edited via the form submission view:

    Here is more information regarding how to edit a submission:

  • Profile Image
    Answered on April 10, 2019 at 02:43 PM
    It doesn’t let me edit it, it requires the credit card information again.
    Am I doing something wrong?
    Thank you for your help,
    Xavier Social Media
  • Profile Image
    Answered on April 10, 2019 at 04:30 PM

    Can you please provide us the exact steps that you follow to set this up? When do you get the message to enter these details? A screenshot would also help.

    Here is a guide that will guide you to add screenshot to this thread: How-to-Post-Screenshots-to-Our-Support-Forum