Our old submissions are missing

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    Asked on April 10, 2019 at 01:08 PM

    Hi, we updated our account yesterday to extend it and it seems that previous submissions are missing. We need those restored as soon as possible, can you tell me how to do that?

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    Answered on April 10, 2019 at 02:35 PM

    We are sorry for the inconvenience.

    I have recalculated your Total submissions. Kindly check your submissions and let us know if the issue still remains.