Upgraded to HIPPA compliant forms

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    Asked on April 10, 2019 at 01:45 PM


    I just upgraded my forms to be HIPPA compliant.  Now the submissions that were created with the form before the upgrade are not editable.  How can I edit past submission pre-HIPPA upgrade?

    Thanks so much.

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    Answered on April 10, 2019 at 03:42 PM

    Hi @dirofstrategy,

    Your forms and form submission data are moved to our HIPAA servers automatically. It looks like you currently the form owner (HIPAA account), are you able to clear your cache on the browser you are currently using?

    Looking forward to your response.