When I click the Submit button to direct to PayPal, nothing happens

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    pageantdoor
    Asked on April 10, 2019 at 06:57 PM

    Please Help me. After my form is filled out, and PayPal is clicked, nothing happens. It doesn't redirect, or say thank you or anything. I have tried in multiple browsers, and I have two forms doing it.

     

    I just upgraded and need this to work! 

     

    Thank you

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    pageantdoor
    Answered on April 10, 2019 at 07:00 PM

    Other form:


    https://form.jotform.com/90858543733163

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    Kevin_G
    Answered on April 10, 2019 at 08:56 PM

    I have just checked on of your forms and noticed it works as expected, here is a screen-cast about it: 

    15549438171.gif

    May you please try clearing your browser's cache in case you are still experiencing the issue? 

    If you are still experiencing it, please provide us a screenshot or screen-cast about the issue, this guide will help you uploading the image here: How to Post Screenshots to Our Support Forum

    Attached images via email replies will not reach this thread. 

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    pageantdoor
    Answered on April 10, 2019 at 09:31 PM

    can you try this? 

    It didn't work for me.

    http://pageantdoor.com/southern-regional-registration/

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    Kevin_G
    Answered on April 10, 2019 at 10:46 PM

    Try embedding the form using a different method, this guide will help you getting the iFrame code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know how it goes.