My payments are still pending and id like to understand why.

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    erika1nunez
    Asked on April 10, 2019 at 09:30 PM

    Hi i have a form set up to accept payment via paypal. My payments are still pending and id like to understand why

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    Jed_C
    Answered on April 10, 2019 at 10:52 PM

    One of your form is not integrated yet with PayPal.

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    And for your other form, I can see that submission wasn't completed that is why it is shown in your Incomplete Payment tab.

    For more information about PayPal incomplete payments, please check this guide https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ.

    Let us know if you have any questions or if you need further assistance.