Cannot add payment integration in form

  • tnc4m2017
    Asked on April 10, 2019 at 11:39 PM

    The Online Payments options are grayed out on the forms and I am not sure why?

  • Richie JotForm Support
    Replied on April 11, 2019 at 1:52 AM

    I have checked your form and the Payment Options are not grayed out.

    Cannot add payment integration in form Image 1 Screenshot 20

    May we know the form in question?

    Do note that you can only have 1 payment integration per form.

    You can check this guide for more information. https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm