My Account has been autosuspended

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    Asked on April 11, 2019 at 07:42 AM

    Good morning Jotform,

    Please my account has been autosuspended, please can you un-suspend my account

    Many thanks

    Powergen HR team

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    Answered on April 11, 2019 at 10:51 AM

    Upon review of your account it was found automatically suspended (autosuspended) due to form:  

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.

    You may continue developing your forms according to our Terms of Use.

    Thank you.