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JonAsked on April 11, 2019 at 9:54 AM
Hi,
When I try to log in to my account, I get a message that my account was autosuspended. I don't know why. Can you clarify why this happened and what I need to do to fix it?
Thanks!
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Bitia JotForm SupportReplied on April 11, 2019 at 11:05 AM
Upon review of your account it was found automatically suspended (autosuspended) due to form: http://www.jotform.us/form/71594316184157
Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.
I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.
You may continue developing your forms according to our Terms of Use.
Thank you.