How to close an account?

  • shelchiocchio
    Asked on April 11, 2019 at 1:52 PM

    I needed to close our account (sisipfinancial), but the only option I saw was  - Delete Account. I clicked on this link, but have not received any confirmation as to whether or not it was successfully closed, or if this was even the step to take to close the account.

    Some clarification would be appreciated. Thank you.

    Marie Navarro


  • Richie JotForm Support
    Replied on April 11, 2019 at 2:52 PM

    I have checked your account sisipfinancial and it seems you're under the free plan.

    May we know why would you like to delete your account? Do you need assistance in creating your form?

    You may deleted your account following this guide:https://www.jotform.com/help/527-How-to-Delete-My-Account

    Please give it a try and let us know if you have further questions.