What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am receiving an out of memory error when I try to save a form

    Asked by kathystim on February 13, 2013 at 10:41 AM


    Last night I made some changes to a form to add Pay Pal.  I was able to enter information into the form, and when I hit submit, it would redirect me to Pay Pal as expected.  However, I just checked and the information I entered in the form never seemed to go anywhere.  I did not receive an email that a new form had been received.  This morning, I am getting an error when I try to make changes to the form.  It says Out Of Memory.  I am able to enter info into the form, and it still takes me to Pay Pal, but it doesn't seem to be submitting the forms.




  • Profile Image

    Answered by jefreylandicho on February 13, 2013 at 10:49 AM

    We apologize for any inconvenience this may have caused. Our developer is already working on this issue.

    For the meantime, please try clearing your browser cache and cookies.

    Thank you for your patience.