Google integration

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    Asked on April 11, 2019 at 03:30 PM

    My form is integrated with Google; however, the submitted information in PDF is not being sent to a folder.  I already diconnected and re-integrated Google and the problems is unsolved.  There is not related folder or forms in Google.

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    Answered on April 11, 2019 at 04:24 PM

    Hi @acolon19!

    If I understand you correctly, you are not seeing any folders created in Google Drive that have submissions data from JotForm. Could you please let me know if you are experiencing this issue with any of your other forms? Also, please check this quick guide to make sure you didn't miss a step in the integration process:

    Please let me know if you have any other questions. Thank you and have a great day!

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    Answered on April 11, 2019 at 05:43 PM
    I followed all the step EXACTLY (again) and NOW it worked!  It took four
    tries. I appreciate all of the prompt support with this!