File too large error when the form is submitted

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    uniqueaid
    Asked on April 12, 2019 at 10:15 AM

    I'm trying to submit a critical issue and it fails with the following message. I did not have this issue before and it is quite annoying.

    Thanks,

    Andrew

    Screenshot
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    Kiran
    Answered on April 12, 2019 at 12:14 PM

    The issue is that the file upload field is limited to upload the files up to 500kb. 

    155508555112042019_210409.png

    Since the file is being uploaded more than the maximum limit, it is displaying the error. Please check the file upload field settings on the form that you are experiencing the issue and change the maximum limit which should resolve the issue. If you still experience any issue, please provide us with the form ID/URL so that we can test it further and assist you.

    Thanks!