Permission to download uploaded file

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    watsonneil
    Asked on April 12, 2019 at 11:21 AM

    I send an email to customers with their audio recording, but they can't download it as they don't have permission.


    Is it possible to allow them to download their recordings when they are sent the confirmation email.

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    Richie_P
    Answered on April 12, 2019 at 01:02 PM

    You can check your privacy in your account settings,

    Go to account>Settings>Privacy and uncheck Require log-in to view uploaded files.

    Please give it a try and let us know if the issue still remains.