What Happened to Checkboxes???

  • gpetza
    Asked on April 12, 2019 at 11:33 AM

    I have a major business form that is used by hundreds of employees on a daily basis ... I was just informed by one of my users that the checkboxes have been removed from the form.

    I am the only individual that has access to this account and I did NOT remove these boxes.  

    When I try to revert back to a previous version, the checkboxes are still gone.  What happened, where are they, and how can you get my form back to the way it was? 

    It will take me tens of hours to fix this if I have to rebuild this form.

    Gannon

  • David JotForm Support
    Replied on April 12, 2019 at 11:41 AM

    The formatting issue with single/multiple choice fields should now be resolved.  Let us know if the issue persists in your form and we can take another look.

  • gpetza
    Replied on April 12, 2019 at 11:43 AM

    Oh my God, thank you so much!  Saved me from a heart attack!

    Was there something I did wrong so this doesn't happen again?


  • David JotForm Support
    Replied on April 12, 2019 at 11:44 AM

    The issue was on our end, definitely nothing that you had done.  Apologies for the scare.