Account Suspended

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    Shamira Gaines 
    Asked on April 12, 2019 at 11:56 AM

    Why has my account been suspended?

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    Answered on April 12, 2019 at 12:43 PM

    These forms were found on your account as suspicious of phishing activity because you're collecting social security and driver's license numbers.



    Online Form Builders, including JotForm, are sometimes being used for identity theft and we go to great lengths to prevent this. That is why collecting these types of data is considered as phishing activity, as stated in our Terms of Use.

    If your purpose is not to collect these data from the general public, but from your own customers, then you need to comply with two things:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    You already have the signature widget however you have your Terms & Conditions written on your form, we have reactivated your account as courtesy, we will allow you 24 hours to make the modifications needed.

    Thank you.