Auto Suspended Login Error

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    Gerry Goodlow 
    Asked on April 12, 2019 at 12:00 PM

    Site crashed while I was editing a form. Now I get a 'AUTO-SUSPENDED' login error.


    Please fix!

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    gerardw
    Answered on April 12, 2019 at 01:29 PM

    Let me forward this to our review team, who will update you on the status of your account.

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    BitiaP
    Answered on April 12, 2019 at 01:35 PM

    Upon review of your account it was found automatically suspended (autosuspended) due to form: http://www.jotform.us/form/91013531263142 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.

    You may continue developing your forms according to our Terms of Use.

    Thank you.