Client information from submissions on questionairre from inbox are all missing

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    Asked on April 12, 2019 at 12:50 PM

    Today I went to the Inbox to go back and get information from past submissions, and they have all been deleted and only identified by a number. I need the vital information. What happened to my client's submissions? how can I get them back?

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    Answered on April 12, 2019 at 02:30 PM

    We would like to apologize for the inconvenience caused.

    Your data is safe. Looks like there was a temporary issue with our new 'Inbox' view.

    Please check it again. If the data is still not displaying on your end, let us know.