Mobile Problems

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    GallowayJ21
    Asked on April 12, 2019 at 01:05 PM

    I'm trying to put a JotForm for a community event. The mobile signup is not working. Any suggestions on how to get this to work?

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    Nick_So
    Answered on April 12, 2019 at 02:38 PM

    Is this an issue with Android device or iOS?

    I have tried to test this form on my Android device and it is working fine at my end. Can you please elaborate the exact issue so that we can assist you accordingly. Is it giving you any error or the form does not load at all?

    Looking forward for your response.

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    GallowayJ21
    Answered on April 12, 2019 at 02:40 PM

    It gives an error says URL is not available page does not upload.

    For what I know right now it is just iOS. 

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    Nick_So
    Answered on April 12, 2019 at 03:55 PM

    I have tried on both iOS and Android and it's still not replicable.

    Can you please provide us a screenshot or a screen recording? Here is a guide on how you can add an image or screen recording to support forum: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

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    GallowayJ21
    Answered on April 12, 2019 at 03:57 PM

    I realized my mistake. 

    Thank you for your help!