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deyvidaciprestAsked on April 12, 2019 at 2:13 PM
All the conditions that I create, are erased by the system, simply disappear.
Is there a problem with the system?
Is my account free, in which case does it need to be paid to use the conditions?
Regards,
Deyvid Aciprest
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jonathanReplied on April 12, 2019 at 3:19 PM
We apologize for the inconvenience caused. I reviewed the last form used on your account and it shows the Conditions were available and active in the form https://www.jotform.com/build/61104163020637/settings/conditions
Can you please tell us which of your form have this issue.
We will investigate further after we identified the form with issue.
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deyvidaciprestReplied on April 12, 2019 at 3:30 PM
Thanks for the feedback.
So, just my email conditions disappeared without being erased.
I will recreate again, but they are giving problem, the system is not working properly.
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jonathanReplied on April 12, 2019 at 4:56 PM
I see you already have a separate thread about the Conditions email issue here
https://www.jotform.com/answers/1791649-Email-conditions-does-not-work#1
You can update us using the thread instead to stay on the appropriate thread topic.
Thank you.