PayPal Pro Integration: client authentication failed.

  • britrobertson
    Asked on April 12, 2019 at 2:42 PM

    For some reason I keep receiving an error notice when I try to submit a test form before publishing. I when I get to "payments" I click on the paypal link that I included in my form and I get a message that says "Payment error: Client authentication failed" I don't to submit my form until I'm sure they payment feature is working properly. Please help! 


    Jotform Thread 1791694 Screenshot
  • David JotForm Support Manager
    Replied on April 12, 2019 at 3:53 PM

    The payment field appears to be correctly integrated. Please contact PayPal's support to check if you PayPal Pro API credentials are correct.