Conditional logic for email content

  • abpools
    Asked on April 12, 2019 at 7:35 PM

    Is it possible to change the content of an email based on answers given? Such as, if yes, then show this field in email, if no, hide this field in the email.

  • jherwin
    Replied on April 12, 2019 at 10:20 PM

    No, it is not possible to change the content of email based on the user's answer. You can create multiple notification/autoresponder and then apply the same logic there.

    For example, create a notification for content A and notification for content B. Now, you can send this email template based on the user's answer.

    Guide: How-to-Send-Email-Based-on-User-s-Answer