Spreadsheet columns are no longer inserting the data into the field.

  • tonyabni
    Asked on April 12, 2019 at 8:17 PM

    Our jotform auto sends submissions to a google doc. About 1 year ago it stopped exporting one of the fields.. Now there is a second field that does not populate 75% of the time and other times it does.

     

    Please take a look at column D and column A. 

    Any help in fixing this issue would be great.


    Thanks

    Page URL: https://docs.google.com/spreadsheets/d/18ijKwUemEaaA5CJ1TtmgQC224PP65BNv_AJ_QjhCCss/edit?usp=sharing
  • Jed_C
    Replied on April 12, 2019 at 10:51 PM

    Where do you pull the value on Column A and D? I don't see any value on the columns. It doesn't show that it's pulling the data from "Chapter" field.

    1555123778spreadsheet Screenshot 10

    Please note that modifying the form or spreadsheet value might break the integration. If that happens, the only option is to re-integrate your form with spreadsheet. 

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