Why is form asking for password while trying to encrypt?

  • gqhpa.shows
    Asked on April 14, 2019 at 12:19 AM

    I have made a form and went to encrypt the form and it says PASSWORD, not create a key??? Please help

    Jotform Thread 1792459 Screenshot
  • Girish JotForm Support
    Replied on April 14, 2019 at 2:20 AM

    You will have to first confirm your account password, then it will move to the next step to create the key. In the above screenshot that you have shown you will have to enter your JotForm account password.