Driving Distance Calculator is returning an Invalid Result Error

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    Asked on April 14, 2019 at 09:24 AM


    I am using the driving distance calculator but the following error is being returned:

    1555248240Screenshot 2019-04-14 14.21.18

    Not sure what the cause of this is?



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    Answered on April 14, 2019 at 01:53 PM

    Our apologies. I can also replicate this with my API working for other widgets and other mapping integrations. I think this is a glitch.

    I have forwarded this thread to our backend team for further checking. We will let you know here as soon as we have an update for you. 

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    Answered on April 17, 2019 at 04:24 AM

    Hi. I tested the widget with my API key and the widget works as expected if you add a valid API key. Google has changed the terms of using Google Maps, so for better results be sure that billing has been enabled on your Google account. Also, please be sure to tick all the products below if you are going to use the "Driving distance" widget.

    1555487606Google Map API.png

    "As of July 16, 2018, to continue to use the Google Maps Platform APIs, you must enable billing on each of your projects. If you choose not to add a billing account, your maps will be degraded, or other Maps API requests will return an error."

    Please check how it works on my test form: https://form.jotform.com/91062232917958


    Widget Team