I am not able to view the uploaded files.

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    Francisco Ayala 
    Asked on April 14, 2019 at 09:58 AM

    i cant open images that are uploaded into our application form. 

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    Answered on April 14, 2019 at 02:07 PM

    I did check your account and found that you have enabled privacy setting "Require log-in to view uploaded files.". Please check the screenshot below:


    To view the uploaded files, you need to be logged in to your JotForm account. Please sign in to your JotForm account and then try to view the uploaded file from your form's submission page.

    Alternatively, you can disable "Require log-in to view uploaded files." from your account setting page and then you will be able to view the files.

    Hope this helps.

    Do get back to us if you have any questions.