Terms and Condition widget unstable in Mobile Phones

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    PalmsSports
    Asked on April 14, 2019 at 10:07 AM
    02 - using WIDGET "Terms & Condition", that on the same platforms is unstable, and the selection option appears or not, so I had to remove it from my Form so it does not affect the receipt of the records. Here are the photos of the problem.
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    Richie_P
    Answered on April 14, 2019 at 10:40 AM

    To clarify, are you referring to the Short Scrollable Terms or the Terms & condition widget?

    I have added a Terms and condition widget  in my cloned form but I can't seem to replicate the issue at my end.

    Here is a screenshot of how I view the terms and condition in the form.

    Can you please explain further the issue with the terms and condition widget?

    Looking forward for you response.

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    PalmsSports
    Answered on April 14, 2019 at 11:38 PM

    Good Morning. Yes, when I put the Widget - "Terms & Condition" on the IPHONE and ANDROID platforms in my form, the option to select and the writing in front of it does not appear, so I had to remove it from my form.

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    roneet
    Answered on April 15, 2019 at 06:43 AM

    Since you have already removed the widget so I am unable to test it in your Form. However, on testing it in the cloned Form I was unable to replicate it.

    https://www.jotform.com/91043054330948

    Could you please test the above Form if you are experiencing any issues with the Terms & Condition widget.

    Here are the test results:

    15553248691.PNG

    Looking forward to your response.

    Thanks.