What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form loading very slowly

    Asked by heartandsoul on February 13, 2013 at 02:15 PM

    I recently embedded a Jotform contact form onto a Facebook tab and am having issues with it loading. It is taking 7-10 minutes to load. I am using Firefox. Is anyone else having this issue?

    Page URL:
    http://www.facebook.com/pages/Heart-Soul/44659466887?ref=ts&amp;sk=app<br/>_190322544333196

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    Answered by farhan_sh on February 13, 2013 at 02:28 PM

    Please clear your browser cache. And then re-open your form. 

    Please let me tell, if the problem persists.

    Thanks

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    JotForm Support

    Answered by Welvin on February 13, 2013 at 03:55 PM

    @heartandsoul,

    I have just cleared your forms cache, please kindly update us if you're still experiencing a delay in response from the form.

     

    Thanks