Inline Embed icon shown as a broken image

  • Profile Image
    Asked on April 14, 2019 at 04:04 PM

    Hello, I need you to help me again, 

    On the let up the corner on the form have some empty small picture, 

    that I don't have an idea from where is coming from this...

    Can you take out the form there and send me instructions on how to take out in the future if it happens on other forms as well.

    Thank you in advance 


  • Profile Image
    Answered on April 14, 2019 at 06:16 PM

    The icon that appears to be an empty image located at the top-left corner of the form embedded on your website is the Inline Embed feature of your form (JotForm Cards). That is only visible when you are viewing the website where the form is embedded using the same browser where the account that owns the form is also logged in. It should not be visible to your respondents.

    To learn more about the Inline Embed feature of your form, please refer to this guide — Using-the-Inline-Embed-Features-in-Card-forms

    The feature is working although it is showing a broken image for its icon. I have forwarded it to our developers so that it can be fixed. Once there is an update, we will notify you in this thread the soonest.

  • Profile Image
    Answered on May 28, 2019 at 08:04 AM

    Thank you for reporting the issue. It should be fixed now. Could you please also test it on your side and let us know the result?