Is it possible to use our own domain name to send forms?

  • Recolo
    Asked on April 14, 2019 at 4:57 PM
    Additional is it possible to use our own domain name to send forms, if so how does this work?
  • Welvin Support Team Lead
    Replied on April 14, 2019 at 5:00 PM

    If you are asking about a custom sender email, that is possible. We recommend the SMTP method:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    If you are asking how you can have a custom domain on form URLs, that is possible by configuring a CNAME record to your hosting:

    https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    Note that we currently do not support HTTPS on a custom domain, so if you have a payment in forms, this will not work as your users will get a prompt that the form is not secure.