Not received the Square payment in account though received the submissions and emails

  • JHibbard
    Asked on April 14, 2019 at 7:32 PM

    Hi,

    I created a form and I thought I connected it to my square account. I had 2 registrations and I got confirmations in my email. However, I just went to my square account and neither payment made it to my square. Here are the 2 confirmations

     

  • roneet
    Replied on April 14, 2019 at 11:37 PM

    Unfortunately, the screenshot which you tried to upload was not posted.

    To post the Screenshot refer to this guide:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Could you please confirm us which Form in your account are you referring to?

    Looking forward to your response.

    Thanks.