PayPal Pro error: This transaction cannot be processed. The merchant's account is not able to process transactions.

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    siribarren
    Asked on April 15, 2019 at 01:24 AM

    To Whom It May Concern,

    I am contacting you with an urgent request.  Your membership form is not processing the membership forms entered on our website at www.novahispanicchamber.com/membership  I have Paypal.  Nevertheless, I tried to process a payment and it am getting a message with the following POP out: 

    Invalid Configuration
    This transaction cannot be processed. The merchant's account is not able to process transactions.
     
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    ashwin_d
    Answered on April 15, 2019 at 08:17 AM

    I am sorry for the trouble caused to you. I did check your form and found that PayPal Pro payment tool is configured correctly.

    "The merchant's account is not able to process transactions." This error message is display when you do not have a PayPal Pro account or there is any limitation with your PayPal Pro account.

    I would suggest you to please connect with Paypal support and share the error message with them. They will be able to check your Paypal account to see if there is any problem.

    We will wait for your response.