Encrypted notification

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    Asked on April 15, 2019 at 02:48 AM

    Dear all, 

    We have received several notices through jotform website, but one of them couldn't be read as it is encrypted e.g %E1%83

    Could you please help us with the issue?

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    Answered on April 15, 2019 at 08:37 AM

    The only way to view the encrypted data in the Notification email is to use the private key.

    How Can I Decrypt the Data from the Email or Through the Submissions Page

    Let us know if you need further assistance.