Pressing submit after completeing form - going back to first page

  • PBED
    Asked on April 15, 2019 at 3:42 AM

    Hi, 

    Currently having issues with one of our jotform pages in submitting a form. Once you have completed all of the details and press submit it goes back to the first page with no information submitted. 

  • Kiran Support Team Lead
    Replied on April 15, 2019 at 9:24 AM

    As I tried to submit your JotForm, I was able to submit it without any issue. the form displayed the thank you message normally. Are you still experiencing the issue with your form? Is the form embedded on any of your web page and experiencing this issue?

    Please check again and see if there is any error message displayed on any field or above the Submit button that might  help in isolating the issue. Please get back to us if you need any further assistance. We will be happy to help.