I need to change my payment details

  • pjslittlesleepovercompany
    Asked on April 15, 2019 at 6:29 AM

     

    I need to change my payment details and the link just takes me to my PayPal account without allowing me to change anything. please advise.
     

     

  • Richie JotForm Support
    Replied on April 15, 2019 at 10:40 AM

    I have checked your account subscription and you're subscribed to Bronze Monthly.

    Just to clarify, do you want to change your payment method(PayPal to Credit card) or change your payment details?

    You have used PayPal as your payment method and if you need to change any details you would need to do it in your PayPal account.

    You may try to  contact PayPal support if you cannot edit/update your account details.

    You can also check this help article from PayPal:how-do-i-view-or-edit-my-account-information-