Please refund my account

Mikensu
Asked on April 15, 2019 at 07:53 AM

Please refund my account

This is a re-post of a comment on How Can I Cancel My PayPal Subscription?
Richie_P

JotForm Support

Answered on April 15, 2019 at 11:23 AM

I have checked your account subscription and it seems you have been downgraded to free.

Kindly cancel your subscription in your PayPal account if you have not yet cancelled it by following this guide to prevent auto renewal charges:https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

We have processed a full refund of the latest auto-renewal, please give us 7-10 business days for the reimbursement to reflect in your bank account.