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thales.haraAsked on April 15, 2019 at 9:01 AM
Hello guys,
My user/profile is connected with a premium account named: cecatto, but my access status is free. Is it right?
The main problem is the submission restriction, limited.
Can I get unlimited submissions even as a subaccount? if yes, how can i do it?
Thank you sooooo much
Page URL: https://form.jotformz.com/90665157631662 -
Richie JotForm SupportReplied on April 15, 2019 at 11:51 AM
For sub-accounts, you have a different subscription type with your main account.
By default, sub-accounts are under the Free plan and it will not grandfather the main accounts subscription plan.
If you want to increase your limits, you can upgrade your account to a paid subscription.
Guide:https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Hope this information helps.
If you have further questions, let us know.