What kind of access type I can get connected with a premium account as a sub-user?

  • Profile Image
    thales.hara
    Asked on April 15, 2019 at 09:01 AM

    Hello guys, 

    My user/profile is connected with a premium account named: cecatto, but my access status is free. Is it right?

    The main problem is the submission restriction, limited.

    Can I get unlimited submissions even as a subaccount? if yes, how can i do it?

    Thank you sooooo much





  • Profile Image
    Richie_P
    Answered on April 15, 2019 at 11:51 AM

    For sub-accounts, you have a different subscription type with your main account.

    By default, sub-accounts are under the Free plan and it will not grandfather the main accounts subscription plan.

    If you want to increase your limits, you can upgrade your account to a paid subscription.

    Guide:https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Hope this information helps.

    If you have further questions, let us know.