I can't get logged in

  • Profile Image
    jot1mcl
    Asked on April 15, 2019 at 09:25 AM

    My email is info@mycontractorslicense.com


    I've tried resetting the password, but I still get a message saying it's autosuspended.

  • Profile Image
    Michelle_J
    Answered on April 15, 2019 at 10:56 AM

    This form https://www.jotform.com/91016122439146 was found on your account as suspicious of phishing activity because you're collecting user credentials.

    155534004804-15-2019-1555340017.png

    Gathering these types of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly use something similar like an "access code".

    Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    I have removed the offending fields on this form and reactivated your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.