Preview when link is posted is to wrong form

  • Niclady5
    Asked on April 15, 2019 at 9:56 AM

    Hello, you told us this last year but I forgot the trick to this:

    When we post the link to our new form:

    https://form.jotform.com/Niclady5/Catching7-10

    It posts a preview to one of our older forms on Facebook. Howdo we get the preview to say the correct form?

  • stevenmarshall
    Replied on April 15, 2019 at 12:45 PM

    Hi @Niclady5,

    To fetch new updates,  Try to use the debugger tool for Facebook. 

    https://developers.facebook.com/tools/debug/

    Just enter the form URL then click the Debug button. If Link Preview shows the updated form title or image then you're good to go. Just close the page and then reshare the form URL to your Facebook. Otherwise, click the Scrape Again button to fetch new updates.

    Hoe this helps you out.

    Please let us know if you have any further questions.

    Thank you and have a wonderful day!