Can't Open Files that are Submitted

  • cpierreglm
    Asked on April 15, 2019 at 10:10 AM

    Hello,


    We receive resume files in a form but we are unable to open them. We get the following error message.


    404 Not Found (S3): /jufs/cjstpierre/52175527620251/4310186737817367821/shain wilson (1).docx
    Jotform Thread 1793254 Screenshot
  • Nik_C
    Replied on April 15, 2019 at 12:29 PM

    We're sorry for the inconvenience.

    Unfortunately, that means that the file wasn't uploaded properly or was interrupted during the upload.

    And it means that file has to be uploaded again.

    Let us know if you have any further questions.

    Thank you!

  • cpierreglm
    Replied on April 15, 2019 at 12:43 PM
    Sounds good. Thank you.

    Chad St. Pierre, MCSE MCP A+
    Director of Information and Technology
    P | 250-489-0667
    F | 250-489-2673
    GOLDENLIFE.CA

    Golden Life Management Corp.
    521 Industrial Road G, Cranbrook, BC, V1C7G5

    ...