I am not receiving any E-mails when people fill out my form.

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    AgMuseum
    Asked on April 15, 2019 at 10:51 AM

    I am not receiving any E-mails when people fill out my form.

    Must be a setting but I cannot get them to me.

    Any help or suggestions will be greatly appreciated.


    Daniel C.

    386-344-5006

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    david
    Answered on April 15, 2019 at 12:49 PM

    There is a conditional email set up to send to an address other than the one in the notification email:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    The address used in the condition would be used in place of the one set in the notification email.  Either update the condition to the new address or simply delete the condition and the notification will be sent to the address set in the notification:

    1555346963Capture.PNG