Form is not formatting to mobile devices.

  • Profile Image
    mdhokie10
    Asked on April 15, 2019 at 11:12 AM

    https://form.jotform.com/91015839056155


    The form used to show as depicted when previewing through the "Preview Form" link. However it no longer does. Instead it seems to be scaling the whole form to fit to the screen, which is not what I want. Please help.

    I've tried adding the Mobile response widget and even recreating the form entirely, neither worked.

  • Profile Image
    BJoanna
    Answered on April 15, 2019 at 01:12 PM

    All our forms are mobile responsive by default. 

    I tested your form and it is responsive. 

    1555348050mobile1.PNG

    1555348063mobile2.PNG

    Please test your form on an actual mobile device instead of using the "Form Preview" mode. 

    If the form is not responsive, tell us which device and browser are you using. If the form is embedded, provide us a webpage URL.